Good to Know
Privacy Policy
We care about protecting your personal data and comply with all legal requirements
Last updated: January 8, 2026
This Privacy Policy describes how Rent-Auto.md (hereinafter "Company", "we") collects, uses, stores and protects personal data of rent-auto.md website users and car rental service customers.
By using our website or services, you agree to the terms of this Privacy Policy.
1. What Data We Collect
When using our website and services, we may collect the following information:
• Personal data: name, surname, phone number, email address
• Document data: passport series and number, driver’s license (for rental agreement)
• Technical data: IP address, browser type, operating system, website visit data
• Rental data: booking history, car preferences
2. Purposes of Data Processing
We use the collected data for the following purposes:
• Preparing and executing car rental agreements
• Communicating with customers regarding bookings and service
• Improving the quality of our services
• Sending information about promotions and special offers (with your consent)
• Compliance with the legislation of the Republic of Moldova
3. Personal Data Protection
We take all necessary measures to protect your data:
• We use SSL encryption for data transmission
• We store data on protected servers with limited access
• We regularly update security systems
• We train employees on personal data handling rules
• We do not transfer data to third parties without your consent (except as required by law)
4. Your Rights
According to the legislation, you have the right to:
• Obtain information about your data stored with us
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent for data processing
• File a complaint with the authorized data protection authority
5. Cookies
Our website uses cookies for:
• Ensuring proper website functionality
• Traffic analysis and improving user experience
• Saving your preferences
You can disable cookies in your browser settings, however this may affect website functionality.
6. Data Retention Period
We store your personal data:
• Rental agreement data — 5 years after contract termination
• Marketing contact data — until consent withdrawal
• Technical data (logs) — up to 1 year
After the storage period expires, data is securely deleted.
7. Contact Information
For questions regarding personal data processing, you can contact us:
• Phone: +373 79 209 916
• Email: info@rent-auto.md
• Address: Moldova, Chisinau, Varnita str. 2/13
We will respond to your request within 30 days.
We reserve the right to modify this Privacy Policy. The current version is always available on this page.